Architecture and Design - Kindle Scribe Word Search Puzzles | Interactive Digital Puzzle | Part of Our Premium Kindle Scribe Game Collection

Refunds

Our return/exchange policy lasts 7 days and is valid for damaged, defective or misprinted items. If and/or 7 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and/or unworn and in the same condition that you received it. It must also be in the original packaging with all tags attached. 

Return process

To process your return, we require proof of purchase. Please contact us via email if you have any issues processing your return.

Cancellations/Changes 

We know things happen and we understand. If you'd like to cancel or modify your order, please contact us within 3 hours via email to process your request. If 3 hours have passed, we cannot guarantee your request.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund in a separate email. If the request is approved, your refund will be processed. A credit will automatically be applied to your original method of payment, within 7-10 business days depending on your bank.

ld like a full refund, please drop us an email and you will be notified via email of the status.

We know you’re excited to receive your order, we are too!! Orders are packed and sent out ASAP!! This can take 8-16 days for you to receive your order, however, we try our best to get your order to you as early as we can, A tracking number is provided once item has been shipped.

Shipping costs:

United States Standard:                   Free

 UK and rest of Europe Standard Delivery: £5.99

International standard:     £9.99

Customs & Duties

We will do our best to get our product to you at no extra charge.  However, any international orders (Outside the US) may be subject to customs charges. Different countries have different thresholds (based on the order value) that will be subject to these charges.

If you refuse to pay the customs fee and the parcel is returned back to The Dryden, a shipping and handling fee may be deducted from your refund, as this counts as a fulfilled order. If you would like us to send the order again we may ask for payment of the delivery fees.

 Not received your order?

We are sorry to hear if you have not received your order. Once we have processed the shipping of your order it is no longer our responsibility once it is with our trusted courier.

Tracking numbers supplied when applicable.  

Email us for support

Thank you for shopping with us.